Refund & Cancellation

1. Subscription Plans

DueBlink offers subscription-based plans that are billed on a monthly or annual basis. By subscribing, you agree to the applicable pricing and billing terms displayed at the time of purchase.

2. Cancellation

You may cancel your subscription at any time from your account settings. If you cancel, your subscription will remain active until the end of your current billing period. You will continue to have access to Pro features until your subscription expires. Your subscription will not renew after the current billing cycle. No cancellation fees apply.

3. Refund Policy

DueBlink generally does not provide refunds for monthly subscription payments, annual subscription payments, partial subscription periods, unused subscription time, or change of mind after purchase. Please review the features and pricing before subscribing.

4. Billing Errors

If you believe you were charged incorrectly or experienced a duplicate payment, please contact us within 7 days of the transaction. After verification, eligible billing errors will be refunded.

5. Failed Payments

If a payment cannot be processed, your subscription may not renew and your account may be downgraded to the Free plan. Your data will remain safe and accessible, and you can renew your subscription at any time to restore Pro features.

6. Downgrading to Free

If your Pro subscription expires or is cancelled, you will continue to have access to your account and previously saved data. However, Pro features such as unlimited AI reminders, unlimited clients, reminder history, and smart templates may become unavailable until you renew your subscription.

7. Free Plan

The Free plan does not require payment and can be used without a subscription, subject to the applicable usage limits.

8. Contact Us

If you have any questions regarding billing, cancellations, or refunds, please contact us:

Email: support@dueblink.com
Website: dueblink.com